Do we have to buy all three services?
No. Each service is sold on its own. The onboarding record is the same either way, so adding a second or third service later doesn't mean starting over.
How long does onboarding take?
The record itself takes about an hour with the right person in the room. Go-live depends on the items only your practice can complete — confirming a sending mailbox, accepting a Google Business Profile invitation, and a smoke test per location. You get that list up front rather than discovering it later.
Does this replace our EMR?
No. HyperClinic AI sits alongside your EMR. Check-in feeds it, Scribe writes back to it, and nothing asks you to migrate charts.
How is patient information handled?
Protected health information stays inside the clinical systems it belongs to. Marketing and website tools never receive it, and public-facing forms are restricted to contact details with no free-text symptom fields.
Can we keep our current website?
Yes. The local search, Google Business Profile and review work can run against a site you already have. Generating a new site is an option, not a requirement.
Do you work with practices outside Texas?
Yes. We're based in Live Oak, just outside San Antonio, and work with practices anywhere in the United States.